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Knowledge base
Support
General
8
What is Tittle for Parents?
How does Tittle for Parent Works?
Data Security
Forgot Password (before login)
Language Support
View all 8
New to our app?
Getting Started with Tittle
11
Installing Tittle for Parents
Hardware Requirements
Software Requirements
Changing Languages
Did not receive an account activation email
View all 11
Our Functions
App Access
4
Blocking individual apps on iOS devices
Blocking Phone & Message app on iOS devices
App Access not working
Blocking all apps
App Activity
4
App Activity on iOS devices
I am using android and my kid is using IOS device or vice versa. Is cross-device tracking supported in Tittle?
“Swipe down to refresh” does not allow me to refresh my app? Is this a bug?
Why when I check on my kid’s app activity it appeared as eg Downloaded Compass Today 3.24pm location unknown. Why unknown?
App Usage
4
App Usage excel report
App Usage not working
Screen allowance
Screen allowance - repeat
Data Usage
4
Data Usage excel report
Set-up Data Usage
My kid cannot use his/her internet connection after i receive 100% data usage notification?
I set a data limit for my child but did not receive the 90% notification.
Schedule
10
Using “Schedule” function in different timezones.
Creating a one-time schedule vs repeating schedule
Only want to block certain apps via schedule
“Schedule” function not working
Play and pause button
View all 10
Location
7
Location function not working
What is “Last Seen”?
Is the “Location” function accurate?
Location History Records
I cannot check my kid’s location, it asks me to upgrade
View all 7
Geofencing
7
Geofencing not working
Set-up Geofencing
I cannot add more than 2 locations and landmarks, it asks me to upgrade
Is “Geofencing” function accurate?
I did not receive any notification when my child went to a shopping mall (insert other landmarks).
View all 7
Task
12
Set-up Task
How do i check kid’s progress?
How long will the system store the tasks?
How do I know when my child has completed a task?
How do I change the DONE tasks to VERIFIED status?
View all 12
Web Tracking
9
Will I lost the blocked list if I deleted the kid device?
Website is unblocked and kid is unable to browse that website. How to fix?
Is there any virus?
List of bad websites
How many websites can be blocked?
View all 9
Learn with Tittle
3
Is there any premium contents?
How can I share contents with my kid?
I'd like to contribute some ideas
Subscriptions/Billing
Pricing
6
How much does Tittle cost?
Tittle Subscription
Tittle’s free trial
Terminate / Cancel Tittle subscription
Switching Tittle Subscription Plan
View all 6
Orders and refunds
Your account
0
Your order
0
FAQs
Shipping FAQs
0
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
0
Opt-out policy
0
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