Get updates on your children’s whereabouts. When your child’s device loses connection or goes into sleep mode, you will get an app notification instantly and the ‘Last Seen’ location will be displayed instead. Use cases: - Tracking the child Notes: Location is only available if kid device is online, refresh kid’s phone to locate them if is not available.

Location function not working
First, ensure the kids have access to the internet. Once they have access, their location should be displayed in parents device. If kid’s device is connec...
Mon, 22 Jul, 2019 at 8:42 AM
What is “Last Seen”?
If kid device is not connected or there is no access to the internet, in parent device you will be shown “Last Seen”. This will show the last seen location ...
Mon, 22 Jul, 2019 at 8:42 AM
Is the “Location” function accurate?
Our “Location” function is using Google maps system, some slight differences may occur due to the GPS errors.
Mon, 22 Jul, 2019 at 8:44 AM
Location History Records
You are able to check list of location your kid visited earlier, Parent able to monitor their whereabouts as long kid has access to the internet. *Records wi...
Mon, 22 Jul, 2019 at 8:47 AM
I cannot check my kid’s location, it asks me to upgrade
Location is limited according to your plan subscription. Lite Plan = N.A. Starter Plan = 2 checks per day Smart Plan = 6 checks per day Max Plan = Unlim...
Mon, 22 Jul, 2019 at 8:48 AM
Will I receive a real-time location on my kids?
Yes, parents will receive a real-time location on their kids. If facing difficulties during the course of usage, simply press the refresh icon and location...
Wed, 3 Apr, 2019 at 4:40 PM
I received a notification that my child’s device location has been disabled.
Check if your child device is connected (wifi/mobile data). Check if your child device has gone to sleep completely. Check if your child has manuall...
Wed, 3 Apr, 2019 at 4:41 PM